How we handle your data

1. Who We Are

Inflect Partners Ltd is a UK-based consultancy. We are the data controller responsible for your personal information. Our registered office is:

Inflect Partners Ltd

Work.Life, The Typewriter Building

140 Borough High Street

London SE1 1LB

Registered in England & Wales: No. 12939238

Contact us: hello@inflect.co.uk

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2. What Information We Collect

We may collect and process the following types of personal data:

a) Information you provide directly

• Name, job title, company, work address, phone number, and email

• Enquiries or correspondence via our website, phone, or email

• Job application data (CVs, references, education/employment history)

b) Information we collect automatically

• Technical information such as IP address, device type, operating system, browser type, and usage data (see also Cookies Policy)

c) Information from third parties

• Professional contact details sourced from public platforms (e.g., LinkedIn, company websites)

• Background checks from screening providers during recruitment

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3. Lawful Bases for Processing

We process your personal information only where it is lawful under the UK General Data Protection Regulation (UK GDPR). These include:

• Performance of a contract (e.g., delivering services)

• Compliance with legal obligations

• Legitimate interests, including:

  • Marketing and business development

  • Improving website functionality

  • Protecting and managing our business

• Consent – where required (e.g., email marketing). You may withdraw consent at any time.

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4. How We Use Your Information

We use your personal data to:

• Provide professional services under a client contract

• Process job applications and manage recruitment

• Send updates, event invitations, and marketing communications

• Understand and improve website performance

• Fulfil our legal and regulatory duties

• Investigate complaints or queries

• Carry out internal research, audits, and analytics

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5. Marketing Communications

We may use your professional contact details to send you newsletters and updates about our services. This is based on:

• Our legitimate interest in promoting our business; or

• Your explicit consent

You can opt out at any time by clicking “unsubscribe” in our emails or by contacting us.

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6. Sharing Your Information

We only share your personal data when necessary and with appropriate safeguards. This may include:

• Third-party processors, such as:

  • CRM: Salesforce

  • Email marketing: Mailchimp

  • Cloud storage, analytics: Google

  • Website hosting providers: Siteground

• Professional advisers, including legal or compliance consultants

• Regulators or law enforcement, when legally required

All third parties are contractually bound to keep your information secure and confidential.

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7. Data Transfers Outside the UK/EU

We do not routinely transfer personal data outside the UK or EEA. If we do (e.g., when using Mailchimp’s US-based servers), we ensure safeguards are in place, including:

• UK/EU adequacy decisions

• Standard Contractual Clauses (SCCs)

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8. How Long We Keep Your Data

We retain personal data only for as long as necessary. For example:

• Client and supplier records: up to 7 years post-contract

• Job applications: up to 12 months unless consented to for longer

• Newsletter contacts: until you unsubscribe or after 2 years of inactivity

After that, data is securely deleted or anonymised.

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9. Your Data Protection Rights

Under the UK GDPR, you have the right to:

• Access your personal data

• Correct inaccurate or incomplete data

• Request erasure (“right to be forgotten”)

• Restrict or object to processing

• Data portability – request transfer of your data

• Withdraw consent at any time

• Lodge a complaint with the UK Information Commissioner’s Office (ICO):

  https://ico.org.uk/

To exercise any of these rights, contact us at hello@inflect.co.uk.

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10. Data Security

We implement appropriate technical and organisational safeguards including:

• Secure UK/EU-based servers

• Two-factor authentication for access

• Encrypted communications (SSL/TLS)

• Staff training and confidentiality procedures

In the unlikely event of a data breach, we will notify affected individuals and the ICO where required.

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11. Changes to this Policy

We may update this Privacy Policy from time to time. Updates will be published on this page with a “last updated” date. For significant changes, we may notify you directly.

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12. Cookies Policy

What Are Cookies?

Cookies are small text files stored on your device when you visit our site. They help us:

• Improve site functionality and speed

• Understand how users navigate our website

• Remember your preferences (e.g., region or language)

Types of Cookies We Use

• Strictly necessary – for core functionality

• Performance – analytics and traffic patterns (e.g., Google Analytics)

• Marketing – to tailor future communications

Managing Cookies

You can manage your preferences through your browser or by using our cookie banner. Disabling some cookies may affect site performance.

For more information, see: https://www.aboutcookies.org

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Contact Us

If you have any questions or wish to exercise your rights, contact:

Email: hello@inflect.co.uk

Post: Inflect Partners Ltd,

Work.Life, The Typewriter Building

140 Borough High Street, London SE1 1LB