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Case studies

Tower Hamlets Community Housing

Client: THCH (Tower Hamlets Community Housing)

Services: Stakeholder communications, corporate communications, strategy

Year: 2021 - ongoing

The Work

Inflect started working with THCH in 2021 to help the organisation improve its stakeholder communications across the board. We have worked with the senior team to instill a new communications mindset that spans resident communications, fire safety work as well as political, media and stakeholder communications.

THCH is a social housing provider based in Tower Hamlets, London – one of the more densely populated areas of London and where housing demand is acute. Managing more than 3,000 ex-local authority stock in the borough, the organisation is a significant landlord and part of the community.

In our time working together, we have helped THCH with a huge variety of projects from relaunching their brand and designing a new website, to designing a range of other stakeholder communications strategies and channels and working with a huge range of people across the organisation from Community and Neighbourhoods teams, to Operations, Development and the Chief Executive.

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